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Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is present on each and every page. A context menu will open. It offers detailed information about all the actions that you can carry out on the page in question. Each context menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide selection of tutorial videos describing how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the solution you need, examine our extensive FAQ section, which includes questions asked by actual individuals and provides practical solutions. We periodically "revamp" our FAQ section with new questions & answers so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, we have a great team of client support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you open will be answered in less than sixty minutes (the average response time is just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 232185

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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